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After-Sales & Quality Replacement

We provide a free replacement for quality issues that arise within one month of receiving your piece and are not caused by misuse or accidental damage.

Request support

Contact us on WhatsApp with the item code or product link and a photograph or video showing the issue. We will review the details with you and arrange a replacement for an eligible quality issue.

Request after-sales support

What is covered?

The free replacement service covers quality issues during the period described above. Damage caused by misuse or accidental damage is outside this service.

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